"Quiz - Choose the correct answer"
How it works:
Read the question, then select the correct answer from the options.
Topic:
This quiz is about customer service: calling support, making complaints, asking for refunds, returns, warranties, escalations and politely pushing back when something is wrong.
Audio:
The question is automatically read aloud when it appears. When you answer correctly, the correct answer is repeated with a bell sound. When incorrect, you hear "The correct answer is: ..."
Voice:
Use "Click & Say" to answer by voice. Say the complete answer as you see it. Punctuation, spaces and how the system writes numbers, symbols or units don't matter, but your pronunciation does: errors from a Spanish accent are not accepted.
Numbers and symbols:
You can say numbers, prices, temperatures, times and dates in any normal way ("20" or "twenty", "$5" or "five dollars", "6 pm" or "18:00"). The system recognizes them.
Feedback:
After every voice answer you get instant feedback: the word that failed, what the system heard, the correct IPA sound (American English), the error and a quick tip to fix it.
Continue:
After answering, click "Continue" (green button) to go to the next question.
Restart:
Click "Restart" to refresh the page and start a new quiz with a different selection of questions.